Exchange and Return Policy
Exchange & Return Policy
Last updated: May 15, 2024
Thank you for shopping at WEEB TOON.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WEEB TOON.
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"Goods" , "Products" or "Merchandise" refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Service refers to the Website.
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Website refers to WEEB TOON, accessible from www.weebtoon.in
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"You" or "Customer" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order before the order is dispatched from our end without giving any reason for doing so.
Once your Order is updated to dispatched You cannot cancel the Order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by mailing us at contact@weebtoon.in or message us on our Instagram: @weebtoon.store/Whatsapp (+918501974997) and write cancel my order.
We will reimburse You within 48 hours from the time of cancellation. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Exchange Policy
To exchange your order message us on Whatsapp +918501974997 or mail us at support@weebtoon.in
In case You are not satisfied with the Product You are allowed to exchange the product within 7 days from the date of delivery. New Goods will only be shipped once we have received the Goods and have ensured the quality of said Goods.This may take up to 12 days, depending on your location.
In the case of Exchange INR 79 will be charged (Customers will have to pay this charge beforehand)as we have to pay the delivery partners return charges varying from INR 150-500 and then additional delivery charges for delivering the new product again to the Customer's location.
Below are the conditions for an exchange.
Conditions for Exchange
Conditions for Exchange
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Goods can only be exchanged for the same goods in different sizing options. Exchange is allowed only once.
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The Goods were purchased in the last 7 days
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The Product should be in the right condition with tags intact.
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You should have the invoice for the Product.
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The Goods are in the original packaging
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The Goods were not used or damaged in any way.
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The Goods were not washed or tampered with in any way.
- The Goods were not purchased during any Promotional offers (sales,coupouns, etc.) that provides more than 40% off on product/s.
We reserve the right not to accept the exchange of Products which
- We believe are being exchanged after use, washed
- are damaged in any way
- are purchased through sales, discounts, coupouns, or any other promotional offers providing more than 40% off on Products.
We reserve the right to refuse exchange of any Merchandise that does not meet the above exchange conditions in our sole discretion. New goods will only be shipped after we have received the Goods and the quality checks are done by our team.
To exchange your order message us on Whatsapp +918501974997 or mail us at support@weebtoon.in
Return Policy
At WEEBTOON We follow a strict No-Return Policy as we ensure that You receive only the highest quality product with our 3-step Quality check before dispatching your Order. In case You are not satisfied with the Product you are allowed to exchange the Product within 7 days from the date of delivery. Refer to our Exchange Policy above for exchanging Products.
In claims of wrong product or shippment being received that doesn't have our branding (Weebtoon Sticker, Weebtoon Stamp, Weebtoon Packaging) a video of unboxing the product will be needed to claim refund or return.
If you have any questions about our Exchange & Return Policy, please contact us:
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Email- support@weebtoon.in Or contact@weebtoon.in
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Whatsapp-+918501974997